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Frequently asked questions

What are the acceptable payment methods?

Here at Nigel Hall Menswear we accept Visa, Delta, Switch and master card. We do not accept cheques, postal orders or cash.

 

Is it safe using my bank card on the site?

We take security very seriously and there for we use Sage pay to process all payments. Please click here to view their site and security measures.

 

What is my credit card security number?

Your bank card security number is the 3 digit number found on the back of your card at the far right of your signature strip

 

How do I make a purchase?

Select your items by clicking on the buy item icon. Select the size followed by the colour and click on the` add to basket icon’. To review the items in your basket simply select the `shopping basket’ link at the top of the page. Once happy with the items you have placed in your shopping basket click `buy now’ and follow the onscreen instructions.

 

How do I track my parcel?

All orders are shipped with DHL express. Prior to the order being shipped we will email a unique tracking order number. You can then log on to the DHL website at www.dhl.com and input your unique tracking number to check the status of your shipment.

 

How to find out if an item is in stock?

If an item does not appear in a specific size in the size drop down menu this then means the item is out of stock.