Terms and Conditions
We are Nigel Hall Menswear Ltd, registered company number 03025543, located at suite 3, 15 Broadcourt, Covent Garden, London, WC2B 5QN . The following document sets out the terms and conditions which apply to the sale of goods from our website www.nigelhallmenswear.com and www.nigelhallmenswear.co.uk.
When you make a purchase through our website you are agreeing to the terms and conditions, therefore we advise you to take time and read them carefully.
Nigel Hall Menswear reserves the right to change the terms and conditions at any time.
1. Information about our website and goods
We try to make sure all information on the website is accurate and correct at all times. Any information errors will be resolved as soon as possible and we shall not be held liable for any errors on the website.
Please bear in mind that buying our goods over the internet is different from shopping in a Nigel Hall bricks and mortar store.
Be aware of the following:
The colours which are shown on the website will depend on numerous factors including your display settings.
All sizes and measurements are approximate.
All delivery times are estimates.
Goods are subject to availability.
You are fully responsible for ensuring that your login, password and other details relating to your account remain confidential.
If you’re personal information changes then please notify us immediately by contacting customer services on the following email address [email protected]
2. Making a purchase
When making a purchase through our website you will be guided through a series of instructions. On receipt of your order we will send you an email acknowledgement stating the details of your order. This will include the value of your order that will be debited from your credit/debit card. Please note that this email is only to acknowledge that your order has been received and is not acceptance by Nigel Hall Menswear of offer to purchase the goods. Our acceptance of the order will be considered when we send you an order despatch email and payment taken from your credit/debit card only when we know we have the goods in stock.
We may not accept your order for the following reasons:
The item is out of stock
Authorisation for payment is declined
A product error including an incorrect price
Nigel Hall Menswear Ltd reserves the right to refuse any order prior to acceptance.
3. Price and delivery
All prices are shown in sterling and are inclusive of VAT at the current rate.
All deliveries outside the UK may be subject to duty taxes. Nigel Hall Menswear shall not be held responsible for such charges. The customer is solely responsible for these charges.
Delivery times may be delayed as a result of goods being held at customs while the necessary duty charges are paid. We shall not be held responsible for such delays.
We ship to all countries worldwide, however if you are unsure whether your country is eligible please do not hesitate to email us at [email protected]
Our chosen carrier is Royal Mail but from time to time we may ship your goods using an alternative carrier. If this happens we will email you with all the relevant details.
Our aim is to ship your goods in perfect condition and in the shortest possible time. The delivery charges are as follows, £4 for UK addresses, £15 for all international deliveries. You can track your parcel by entering your tracking reference into the Royal Mail website. We shall not be held responsible for any delays to your parcel being delivered.
Customer satisfaction is a priority at Nigel Hall Menswear. You have the right to cancel your order at any time within 14 days from the day you received your goods from us. In this case, you will receive a full refund of the price paid for the goods in accordance with our refunds policy outlined below.
You can return them for an exchange or refund, providing the goods are unworn and in perfect condition, with all original tags still attached together with original packaging. We accept returns/exchanges to any of our Nigel Hall Menswear stores or concessions, however refunds will be processed by our warehouse. To return an item(s) please follow the steps shown below:
1. If you have access to the internet please send an email to [email protected] including your name, address and order number informing our team you will be returning the goods.
2. Fill in the returns form including your name, address, order number and reason for return. Please note if you do not fill in the order number the refund or exchange may take longer to process.
3. Enclose the returns form with the goods in a secure and well protected parcel.
4. If you are living within the UK take your parcel to the post office and obtain a proof of posting certificate. If you do not live within the UK please take your parcel to a trusted courier again ensuring you obtain proof of posting. It is your responsibility to make sure the parcel is returned to our returns department in the condition you received it. Keep the posting certificate until you have received the refund into your bank account.
5. Send your parcel to the following address:
Nigel Hall Menswear
33 Floral Street
If you are unsure of the correct procedure to return an item please contact our customer service team on 0203 325 7676 or email [email protected]
5. Legal ownership of items
Nigel Hall Menswear retains the right to legal ownership of the items until full payment has been made by you and payment has been received by us. Where a refund is applicable the legal ownership of any items revert back to us.
This website is owned by Nigel Hall Menswear limited. All content available on the website is the property of Nigel Hall Menswear and is protected by UK and international laws. The reproduction of any part of this website is strictly prohibited without prior permission from a Nigel Hall Menswear director.
7.Third Party Links
We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. You’re linking to or from any off-Website pages or other websites is at your own risk. We shall not be responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms .
8. Liability and Indemnity.
Nigel Hall Menswear including directors, employees, suppliers or other representatives will not be held liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of this website (including loss of profit).
We will not be held responsible or liable under any circumstances, for:
Interruption of business
Loss or damages of any sort incurred as a result of dealing with off- website links on the website
Computer viruses or system failure occurred in connection with use of this website or any hyper link from third party websites
Access interruptions to the website
Events beyond our reasonable control
We reserve the right to refuse to supply items to any person for any reason whatsoever. We also refuse the right to withdraw any item at any time.
We reserve the right to change these terms at any time and all changes will be effective immediately upon posting to the website. If you disagree to any part of the terms for this website you must stop using it and leave. We recommend you thoroughly read the terms and should you have any questions please contact us by email at [email protected]
10. Governing law
These terms and conditions shall be governed by English law and we both agree to the non-exclusive jurisdiction of the English courts.